Best on-campus job? Working with us. No contest.


The Center for the First-Year Experience hires over 130 student employees each year for paid internship and staff positions. Student employees can expect to gain valuable leadership knowledge, improve communication and facilitation skills, and have fun representing UW-Madison to incoming, first-year, and transfer students.

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Available Position

Co-Director, Greater University Tutoring Service (GUTS)

The Greater University Tutoring Service (GUTS) is a registered student organization (RSO) that facilitates peer tutoring and enrichment programs, including tutoring for academic courses, facilitation of language and cultural exchange partnerships and events, and general study skills consultations and workshops.

GUTS serves over 2,000 students each semester. Current programming areas include Conversational English,Drop-In tutoring, Academic Match tutoring, Foreign Language Learners, Transitions graduate student panels, and Study Skills programs. GUTS is supported by the Center for First-Year Experience (CFYE). For more information, visit

 Position Description
Two graduate student program assistants (Co-Directors) lead GUTS. The Co-Directors are responsible for supervising an undergraduate and graduate student staff of 16 students (GUTS Staff). In coordination with the GUTS Staff, the Co-Directors are responsible for implementing tutoring and learning assistance programs to meet the needs of students at UW–Madison. The Co-Director position provides many opportunities for individual creativity and initiative in shaping the future development and quality of the GUTS program.

 Required Qualifications:
• Must be available to work during the regular office hours for GUTS and attend  weekend/evening meetings as needed. Office hours vary each semester based on Co-Director and GUTS Staff availability.
• Must hold consistent office hours between 9-5pm during the week and commit to a regular schedule determined at the beginning of the term.
• Co-Directors are expected to work a minimum of 16 hours per week (in office), with the understanding that some weeks will require 20 hours due to meetings, trainings, outreach events, etc.
• Must maintain at least part-time graduate student status at UW-Madison throughout the 2019-20 academic year and be in good academic standing with the Graduate School and candidate’s graduate program.
• Must be able to work with and support a racially, culturally, and linguistically diverse staff.

 Preferred Qualifications:
• Master’s degree or higher in counseling, psychology, student development, educational administration, educational psychology, curriculum and instruction, or other related field.
• Excellent organizational leadership, problem-solving, and interpersonal skills.
• Commitment to the philosophy of peer education and student development.
• Prior experience with some or all of the following:

  1. College level tutoring/academic/learning support
  2. Supervision of part-time student hourly staff
  3. Budget management
  4. College student counseling/advising
  5. Volunteer recruitment, training, and support
  6. Involvement and leadership in undergraduate student or volunteer organizations
  7. Publicity, marketing, and outreach
  8. Familiarity with Word, Excel, and PowerPoint.
  9. Knowledge of UW-Madison academic programs, campus resources, residence halls, and student organizations.
  10. Outstanding communication skills.

 Principal Duties and Responsibilities
The Co-Directors are responsible for the following and will divide responsibilities equally:

 1. Student Staff Supervision and Training – 50%
• Recruit, select, train, supervise, and evaluate a staff of undergraduate students to serve as program coordinators and staff assistants.
• Establish GUTS Staff work priorities and schedules, and develop operational rules and procedures for GUTS Staff.
• Maintain regular office hours and be available to support GUTS student staff.

 2. Program and Office Administration – 30%
• In coordination with the GUTS staff, set organizational policy; maintain or update the mission and vision statements; develop strategic plans.
• Establish and maintain a positive and productive work environment with an emphasis on effective communication and collaboration.
• Create, manage, and track an organizational budget within state, University, and ASM rules and parameters.
• Complete necessary processes, reports, and documents to maintain good standing with ASM; including the Student Services Finance Committee (SSFC) and Student Activity Center (SAC).
• Facilitate staff trainings, staff meetings, and relevant ASM Council and committee meetings.

 3. University Outreach – 15%
• Work in conjunction with the GUTS Staff to design and implement campus-wide tutor recruitment and awareness campaigns.

• Develop meaningful partnerships with faculty, staff, graduate and undergraduate students, and University offices, which include, but are not limited to, the McBurney Disability Resource Center, the Multicultural Student Center, International Student Services, Associated Students of Madison, College Library, Steenbock Library, and college/school learning centers.
• Advocate for the organization across the campus community.
• Participate in the campus-wide learning support network.

 4. Other Duties as Assigned – 5%
• Represent GUTS locally (e.g., on campus), regionally (e.g., through the Wisconsin Collegiate Learning Center Association), and nationally (e.g., through the National Collegiate Learning Center Association) at conferences or meetings.
• Review literature to ensure GUTS is utilizing best practices in tutoring and learning support.
• Research services provided by other tutoring services and learning assistance programs on campus. Work to develop synergy and reduce redundancy.
• Develop, distribute, and analyze program evaluations for GUTS program participants.
• Compile and submit mid-year and end-of-year reports to CFYE and ASM.

• Appointment from  July 2019 – June 2020 (start date flexible)
• Paid 50% PA appointment (20 hours/week), tuition remission, and all benefit opportunities outlined here:

The Coordinator of Academic Support Services in the Center for the First-Year Experience, within the Division of Student Life, supervises the Co-Directors and Advises GUTS.

 Application Process
Applicants should submit a singular PDF file, titled as “candidate last name, first name” that includes a cover letter and resume, to Claire Barrett, Assistant Director of Academic Engagement in the Center for the First-Year Experience, at

For full consideration, please submit application materials by  5:00PM on Friday, May 31, 2019.

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